At hbaji, we believe gaming should always be fun — never stressful, never a financial burden. This page explains every tool and resource hbaji provides to help Bangladesh players stay in control of their gaming activity. Whether you want to set limits, take a break, or talk to someone, hbaji has you covered.
hbaji is built for entertainment. Every game on our platform — from Lucky Piggy to Plinko — is designed to give Bangladesh players a fun, fair, and exciting experience. But we also know that for some people, gaming can become more than just entertainment. That is why responsible gaming is not an afterthought at hbaji — it is built into the core of how we operate.
hbaji's responsible gaming programme covers three areas: prevention, support, and intervention. We provide tools that help players stay in control before problems develop, support resources for players who feel their gaming is becoming an issue, and intervention measures for situations where a player's account activity raises concern.
Every hbaji player has access to the full suite of responsible gaming tools described on this page — completely free, at any time, without needing to justify the request. If you want to set a deposit limit or take a break, just contact hbaji support via live chat and it will be done immediately.
hbaji's promise: We will never pressure you to keep playing, increase your deposits, or ignore a responsible gaming request. Your wellbeing always comes before our revenue.
Responsible gaming means playing online casino games and sports betting in a way that stays fun, affordable, and under your control. It means treating gaming as a form of entertainment — like going to the cinema or eating out — rather than as a way to make money or escape from problems.
Responsible gaming on hbaji looks like this:
Most hbaji players enjoy the platform responsibly without any issues. But gambling disorder is a recognised condition that can affect anyone, regardless of income, age, or background. The tools on this page exist for every player — not just those who feel they have a problem.
Think of responsible gaming tools the same way you think of a seatbelt — you use it every time, not just when you think something might go wrong.
Problem gambling does not always look obvious. It can develop gradually over weeks or months. hbaji wants every Bangladesh player to be aware of the early warning signs so they can take action before things get serious.
Spending more money on gaming than you originally planned, regularly going over your budget.
Chasing losses — continuing to play after losing in an attempt to win back what you lost.
Borrowing money from family or friends to fund gaming sessions on hbaji or any other platform.
Feeling restless, irritable, or anxious when you are not able to play or when you try to cut down.
Neglecting work, family responsibilities, or daily routines because of time spent gaming.
Hiding your gaming activity from family members or lying about how much you have spent.
Using gaming as a way to escape stress, depression, anxiety, or other emotional difficulties.
Feeling unable to stop playing even when you want to, or after promising yourself you would quit.
If you recognise three or more of these signs in yourself, please use hbaji's self-exclusion tool or contact our support team immediately. There is no shame in asking for help — it is the smart move.
Answer these questions honestly. If you answer "yes" to two or more, hbaji strongly recommends using one of the player protection tools below or speaking to a support professional.
Have you ever spent more money on gaming than you could comfortably afford to lose?
Have you ever tried to win back money you lost by playing more — and ended up losing even more?
Have you ever borrowed money or sold something to fund your gaming activity?
Has anyone close to you — a family member, friend, or colleague — expressed concern about your gaming?
Have you ever felt the need to hide how much time or money you spend on gaming?
Do you find it difficult to stop playing once you have started, even when you planned to play for only a short time?
Have you ever missed work, skipped family time, or neglected other responsibilities because of gaming?
Do you ever feel that gaming is the main way you deal with stress, loneliness, or negative emotions?
Two or more "yes" answers? Contact hbaji support via live chat right now and ask to activate a cooling-off period or self-exclusion. Our team will handle it immediately, no questions asked.
hbaji provides a full set of responsible gaming tools that every registered player can activate at any time. These tools are free, immediate, and do not require any explanation or justification. Here is what is available:
All responsible gaming tools can be activated by contacting hbaji support via live chat or emailing [email protected]. We are working on in-account self-service controls — these will be available in a future platform update.
Setting responsible gaming limits on hbaji is straightforward. Follow these steps to get your limits in place today:
Visit hbaji.club and log in using your registered phone number and password. If you have not registered yet, create your account at /register.
Click the live chat icon at the bottom right of the screen. hbaji support is available 24 hours a day, 7 days a week — including weekends and public holidays.
Tell the support agent which limit you want to set — deposit limit, loss limit, session time limit, or reality check. Specify the amount and the period (daily, weekly, or monthly).
The support agent will confirm the limit details with you before applying it. Once confirmed, the limit is active immediately. You will receive a confirmation message in the chat.
hbaji recommends reviewing your responsible gaming limits every month. If your financial situation changes, adjust your limits accordingly — always err on the side of caution.
Self-exclusion is the strongest responsible gaming tool available on hbaji. When you self-exclude, your account is fully suspended — you cannot log in, deposit, play, or receive promotional communications from hbaji for the duration of the exclusion period.
hbaji offers the following self-exclusion options:
To request self-exclusion, contact hbaji support via live chat or email [email protected]. The exclusion will be applied within 24 hours of your request. During this 24-hour window, hbaji strongly recommends that you do not make any further deposits.
Important: Self-exclusion periods cannot be shortened or cancelled once activated. If you attempt to create a new hbaji account during a self-exclusion period, that account will be closed and any deposits returned. Please take this tool seriously — it is there to protect you.
hbaji is strictly an 18+ platform. We do not allow anyone under the age of 18 to register or play on hbaji under any circumstances. During registration, all players must confirm they are at least 18 years old, and hbaji may request proof of age at any time.
If you share a device with younger family members, hbaji recommends the following steps to prevent underage access:
If you suspect that a minor has accessed your hbaji account or registered using false information, contact hbaji support immediately at [email protected]. We will investigate and take immediate action.
If you feel that gaming is negatively affecting your life, your finances, or your relationships, please reach out for help. hbaji's support team is available 24/7 and can activate any responsible gaming tool immediately. You can also speak to a professional counsellor who specialises in gambling-related issues.
hbaji support is available through the following channels:
Remember — asking for help is not a sign of weakness. It is the most responsible thing a player can do. hbaji's team will handle every responsible gaming request with complete discretion and without judgment.
You are not alone. Many players go through periods where gaming feels out of control. The important thing is to act early — use hbaji's tools, talk to support, and take a break if you need one. We will be here when you are ready to play again safely.
Six tools built into hbaji to keep your gaming fun, fair, and fully under your control
Set a daily, weekly, or monthly cap on how much you deposit into hbaji. Once the limit is hit, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it takes 7 days.
Tell hbaji how long you want to play in a single session. When your time is up, you get a notification and are automatically logged out. It is a simple way to keep gaming sessions short and enjoyable.
Enable periodic pop-up reminders that show your session duration and total spend. Reality checks appear every 30, 60, or 90 minutes — a gentle nudge to step back and assess whether you are still playing for fun.
Set a maximum loss threshold for any period. When your losses reach the limit, hbaji automatically restricts further play until the period ends. No more chasing losses — the platform stops it for you.
Need a short break? Activate a 24-hour, 7-day, or 30-day cooling-off period. Your account is suspended for the full duration — no logins, no deposits, no play. The break cannot be cancelled once it starts.
The strongest tool available. Self-exclude for 6 months, 1 year, or permanently. Your account is fully suspended, all marketing stops, and any balance is returned. Contact hbaji support to activate immediately.
hbaji is Bangladesh's most trusted online casino because we put players first — always. Register today, set your deposit limit from day one, and enjoy Lucky Piggy, Plinko, Fortune Bingo, and more with complete peace of mind. Your 100% welcome bonus is waiting, and so is our 24/7 support team.
18+ only. Please gamble responsibly. Terms and Conditions apply.